Seamless reporting,
outstanding results.
Civic Eye is a modern issue-tracking platform designed for local municipalities, community organizations, and active residents. We eliminate manual reporting hurdles to keep neighborhoods clean, safe, and functional.
Empower resident synergy
We establish a direct line of communication between local residents and field crews, making issue submission effortless and feedback loops instant.
Accelerate repairs, clear backlog
Our automated dispatch pipelines route issues directly to the appropriate city department, cutting out administrative layers and delays.
Build community trust with transparency
Every submitted report is tracked publicly. Citizens receive real-time updates and photo proof upon resolution, restoring trust in public services.
Civic Issue Resolution
We've re-engineered the municipal feedback loop.
Optimize
Reduce reporting overhead by letting citizens submit geotagged photo reports in under 10 seconds without tedious forms.
Engage
Leverage AI automation to filter duplicate complaints, consolidate neighborhood requests, and direct field teams efficiently.
Resolve
Ensure a seamless UX by removing operational roadblocks and keeping residents updated dynamically at every single resolution state.
Smart Dispatch Process
How we make every civic report count from submission to resolution.
Immediate public logging. Once uploaded, a ticket is mapped and made visible to prevent repeated reports.
Automated AI dispatch. Automatic parsing skips manual support triage, sending issues straight to field technicians.
Optimal budget routing. Deduplicating nearby tickets allows local city councils to group work orders effectively.
Community Health
& Maintenance
Build flawless communities that thrive.
Live ticket distribution recorded over the past 30 days.
Boost response speeds
Instantly map coordinates to corresponding maintenance sectors.
Deduplicate tickets
Group similar issue reports together to save inspection hours.
Engaging experience
Provide clean, friction-free forms for residents.
Build civic trust
Transparency and photo-validated completion notifications.
Gain more with less
Save time on administrative dispatch routines, optimize civic assets, and keep neighbors informed.
Our work in action
Real feedback from community administrators and civic champions.
Integrating Civic Eye has reduced our municipal complaint response times from two weeks to under 36 hours. The duplicate filtering alone saved us hours of redundant inspection work.
Rohit Sharma
Urban Development | MPCitizens love the transparency. They can submit a photo of a broken streetlamp on their commute and check the dashboard to see when field technicians have scheduled the repair.
Aditi Nair
Community Organizer | BNGResolve issues beyond municipal algorithms.
Before Civic Eye, infrastructure repairs took weeks due to manual triage, missing coordinates, and duplicative entries. AI-driven routing automates classification, leading to a massive drop in average resolution times.
Recent Issues in Your Region
Explore local tickets reported by citizens, verified by Gemini AI, and routed directly to public works.
Large Road Pothole
Bhopal, Madhya Pradesh
Clogged Storm Drain
Mumbai, Maharashtra
Broken Streetlight Grid
Bengaluru, Karnataka